Sunwater is committed to open and transparent communication and collaboration with our customers. The role of the Customer Advisory Committee (CACs) is to provide customers and stakeholders with a diverse forum for collaboration and consultation with Sunwater on a range of strategic matters relating to Sunwater’s innovation, management and maintenance of assets to ensure the reliable and efficient delivery of service.
The primary purpose of the CACs is to:
Engage with customers to identify current and future water needs.
Provide a transparent view of Sunwater’s operating environment and assets, and how these influence our services to customers.
Build an understanding of our customer’s businesses to ensure future plans are considered in Sunwater’s strategic and operations planning.
The membership and functioning of Customer Advisory Committees are governed by the Terms of Reference (ToR) document.