Our customers benefit from water trading and can perform temporary transfers on our online customer service portal Sunwater Online 24 hours a day.
Sunwater sells its available allocations on the temporary trade market each year via our water broker. Sunwater’s water broker is Ruralco Water who will trade our allocations via the online platform Waterexchange. To obtain access to seasonal allocations for the 19/20 water year, check the Waterexchange web site.
Waterexchange is available for public use and we encourage all customers to consider utilisation of this platform for your own trading activities. Ownership details are not listed on the platform so trading activities are confidential, however data from all trades relating to pricing and volumes are made publicly available. Sunwater are strong advocates of increasing water market transparency in order to promote both trading and better utilisation of water throughout the State, and we hope that moving our trading activities to a publicly available platform will assist in achieving this goal.
For any enquires relating to water trading using the Waterexchange platform please contact Ruralco Water. For any enquiries regarding your water accounts, as always you can access your information at Sunwater Online or call our Customer Service Team on 13 15 89.
For your local conditions, please refer to this table.
To apply for a transfer, please complete our temporary transfer form.
Sunwater Temporary Trading Strategies
Water year: 2020-21
Available allocations will be available for trade on the exchange.
Volumes shown in the trading strategy below are nominal volumes approved 17 August 2020 for the water year. All volumes are subject to announced allocations and if the announced allocation for a scheme is less than 100% then the full nominal volume will not be available to the water trader, only the volume equal to the current announcement. If the announced allocation increases during the year the additional water will be transferred to the water trader at the time of the current announcement.
|Scheme||ROP Zone||Priority||2020-21 Trading Volumes|
|Bowden Broken Rivers||Bowden Broken Zone C||High-A1||50|
|Burdekin Haughton||Burdekin Zone C||High||10,000|
|Lower Fitzroy||Fitzroy A – Fitzroy Barrage to US Limit Fitzroy Barrage||High||169|
|Nogoa Mackenzie||Mackenzie Zone G||High||1368 (see Note 1)|
|Pioneer River||PO1, PO2, Teemburra 1||High-A||12,280|
|Proserpine River||Proserpine Zone A||High-A||7,366|
|Upper Burnett||BWPL Zone SB||High||10|
|MA / NC / OA / OB / OC / SA / SB||Medium||6613|
Note 1 – sold by auction, 3 and 4 Sept
Service standard for processing temporary transfers
The Council of Australian Governments (COAG) has adopted the below service standard for processing times (that is, for the approval or rejection of trades).
|Intra-state; 90% of allocation trades processed within 5 business days|
Performance against this standard reported for period: 1 July 2020 to 30th September 2020
|Allocation trade (temporary trades) processing time from 1 July 2020||Performance against Service Standard||Intended Service Standard|
|Intra-state trades – % of trades processed within 5 business days||92%||90%|
|Number of Intra-state trades||431|
|Volume of Intra-state trades||73, 938 ML|
Sunwater Customer Support
Phone: 13 15 89