Temporary Transfers

Temporary Transfers

Our customers benefit from water trading and can perform temporary transfers on our online customer service portal Sunwater Online 24 hours a day.

Sunwater sells its available allocations on the temporary trade market each year via our water broker. Sunwater’s water broker is Ruralco Water who will trade our allocations via the online platform Waterexchange. To obtain access to seasonal allocations for the 19/20 water year, check the Waterexchange web site.

Waterexchange is available for public use and we encourage all customers to consider utilisation of this platform for your own trading activities.  Ownership details are not listed on the platform so trading activities are confidential, however data from all trades relating to pricing and volumes are made publicly available.  Sunwater are strong advocates of increasing water market transparency in order to promote both trading and better utilisation of water throughout the State, and we hope that moving our trading activities to a publicly available platform will assist in achieving this goal.

For any enquires relating to water trading using the Waterexchange platform please contact Ruralco Water.  For any enquiries regarding your water accounts, as always you can access your information at Sunwater Online or call our Customer Service Team on 13 15 89.

For your local conditions, please refer to this table.

To apply for a transfer, please complete our temporary transfer form.

Sunwater Temporary Trading Strategies

Water year: 2020-21

Available allocations will be available for trade on the exchange.

Volumes shown in the trading strategy below are nominal volumes approved 17 August 2020 for the water year. All volumes are subject to announced allocations and if the announced allocation for a scheme is less than 100% then the full nominal volume will not be available to the water trader, only the volume equal to the current announcement. If the announced allocation increases during the year the additional water will be transferred to the water trader at the time of the current announcement.

SchemeROP ZonePriority2020-21 Trading Volumes
Bowden Broken RiversBowden Broken Zone CHigh-A150
Burdekin HaughtonBurdekin Zone C High 10,000
Lower FitzroyFitzroy A – Fitzroy Barrage to US Limit Fitzroy Barrage High 169
Nogoa MackenzieMackenzie Zone G High 1368 (see Note 1)
Pioneer RiverPO1, PO2, Teemburra 1High-A12,280
Proserpine RiverProserpine Zone AHigh-A7,366
Upper BurnettBWPL Zone SB High 10
MA / NC / OA / OB / OC / SA / SBMedium6613

Note 1 – sold by auction, 3 and 4 Sept

Service standard for processing temporary transfers

The Council of Australian Governments (COAG) has adopted the below service standard for processing times (that is, for the approval or rejection of trades).

Service Standard
Intra-state; 90% of allocation trades processed within 5 business days

Performance against this standard reported for period: 1 July 2020 to 30th September 2020

Allocation trade (temporary trades) processing time from 1 July 2020Performance against Service StandardIntended Service Standard
Intra-state trades – % of trades processed within 5 business days92% 90%
Number of Intra-state trades431 
Volume of Intra-state trades73, 938 ML  

More information

Sunwater Customer Support
Phone: 13 15 89
Email: customersupport@sunwater.com.au