About

About

Who we are

Sunwater is a water service provider, making the most of the available water supply for our agriculture, urban and industrial customers. We operate 365 days a year to deliver for our customers. We understand the essential role our customers play in regional growth and prosperity.

Person in front of crops. Text displayed: Collaboration. Innovation. Efficiency.

Our services and capabilities

Our 19 dams and 1951 kilometres of pipeline store, capture and deliver around 40 per cent of the water used commercially in Queensland to more than 5000 customers.

We are the specialists industry, mining and government turn to when they need the right solution for:

  • designing, developing, managing and operating bulk water infrastructure
  • conducting environmental impact studies
  • finding new ways to deliver water to remote locations.

Sunwater’s Capability Statement outlines additional information on the business’s history of operations and accomplishments.

Our First Nations Commitment Statement

The Sunwater First Nations Commitment Statement frames our recognition of Aboriginal and Torres Strait Islander peoples as the First Peoples of this country and the Traditional Custodians of the land and waters we rely on.

The statement articulates our commitment to the Aboriginal and Torres Strait Islander community, including those who work at Sunwater, that we recognise their sacred connection to culture and Country and our intention to work together to achieve mutually beneficial outcomes. 

Read more about our commitment statement.

Our customers

We’re on the ground where and when our customers need us, supplying water to agriculture, urban and industrial customers throughout Queensland.

Our strong regional presence helps us understand and better adapt to our customers’ needs and changing environment.

We supply our urban and industrial customers across 31 bulk water and irrigation supply schemes and 14 pipelines, engaging with government and Irrigation Advisory Committees to drive efficiency and minimise costs.

Our commitment to open and transparent engagement, customer advocacy and a flexible approach ensures we reliably deliver water to sustain our customers.

We help our customers thrive by:

  • working with them to make the most of the available water supply
  • ensuring our resources are geared towards timely and cost-efficient water delivery
  • understanding their needs and adapting to changes in their environment.

Our values

Our values underpin and guide everything we do and how we do it:

Value people, work together, take responsibility

Value people Everyone matters and we are committed to zero harm for all our people

Work together – We are our best when we work together as one Sunwater and with our customers front of mind

Take responsibility – We all have a part to play to deliver on our promises and challenge our thinking.

Our commitment to health and safety

Stop. Look. Assess. Manage. (SLAM)

Stop. Look. Assess. Manage. (SLAM) is designed to raise awareness of safe work practices among our employees and contractors.

SLAM focuses on preventing any injury in any of our workplaces, including out in the field.

The program asks staff to:

Stop, consider the work involved

Look for and identify the hazard

Assess the risks, and

Manage and develop risk controls.


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Health and Safety

View our Workplace Health & Safety Commitment.