Water Boards
Sunwater’s process varies slightly when the seller has a distribution contract with a Distribution Operations Licence (DOL) holder.
The DOL holders are:
- Pioneer Valley Water Co-operative Limited – Pioneer Valley Water Supply Scheme
- Kelsey Creek Water Co-operative Limited – Proserpine Water Supply Scheme
- Six Mile Creek Irrigators Co-operative Limited – Proserpine Water Supply Scheme
- Lower Burdekin Water – Burdekin Haughton Water Supply Scheme.
Important information: The Solicitor/Customer must request approval from the relevant DOL holder for ALL applications and written approval from the DOL holder must be provided to Sunwater before we can proceed.
Transfers and leases:
Required documents to commence must be provided by solicitor/purchaser/lessee
- Application for Water Supply Contract found on our customer forms page
- Customer Profile Form (for all new customers), refer to the above link
- Copy of sale contract or completed forms 1 and 24 (for transfer)
- Copy of completed forms 7 and 20 (for lease)
- Company search (if purchaser is a company) completed within the last six months
- Full trust name details (if purchaser is a trust)
- Death Certificate and the applicable Title document/s 4, 5, 5A or 6 (if Deceased Estate)
- Water allocation searches for all water allocations.
Required documents to complete must be provided by solicitor/purchaser/lessee
- Copy of stamped forms 1 and 24 (for transfer)
- Copy of lodgement summary issued by the Department (for lease)
- If a financier is lodging documents with Titles provide contact details of the financier (if applicable)
- Copy of Registration Confirmation Statement/s (RCS) issued by the Department (applicable for transfer or lease).
Change to a water allocation (zone, priority, purpose, name):
Required documents to commence must be provided by solicitor/customer
- Application for Subdivision/Change of Water Allocation Form
- Copy of Dealing Certificate issued by the Department.
Required documents to complete must be provided by solicitor/customer
- Copy of Registration Confirmation Statement/s (RCS) issued by the Department.
Subdivision or amalgamation:
Required documents to commence must be provided by solicitor/customer
- Application for Subdivision/Change of Water Allocation Form
- Copy of Dealing Certificate issued by the Department.
Required documents to complete must be provided by solicitor/customer
- Copy of Registration Confirmation Statement/s (RCS) issued by the Department.
All required documentation can be sent to Sunwater via the preferred method of email or alternatively post.
Email: customersupport@sunwater.com.au
Post: Customer Support, Sunwater Limited, PO Box 15536, CITY EAST QLD 4001
Response time by Sunwater
Our aim is to complete all applications efficiently and within an acceptable time frame. The following is a guide on our response times:
- Issue self-executing water supply contract and Notice to Registrar: 17 business days from receipt of fully completed application form and all required documents/forms and any request for further information.
Application fee
An Administration and Transfer Fee Fee is applicable and an invoice for the fee is emailed to the Solicitor/Customer upon receipt of the application. Current fees can be obtained from the relevant scheme’s fees and charges schedule.