Contact

Contact Us

Customer enquiries

Phone: 13 15 89
Monday to Friday 8.30am–4.30pm

Email: customersupport@sunwater.com.au

Provide feedback

Brisbane head office

Green Square North
Level 9, 515 St Pauls Terrace
Fortitude Valley, Queensland 4006

Email: brisbane@sunwater.com.au

Phone: (07) 3120 0000
Fax: (07) 3120 0260

International callers can phone +61 7 3120 0000 Monday to Friday 8.30am–4.30pm AEST. For details regarding the locations of our regional offices, please click here.


Media enquiries

For all media enquiries including media requests for access to Sunwater owned-assets, please contact

Sunwater Media team

Phone: +61 7 3120 0047
Email: media@sunwater.com.au


Emergency operational contacts (out of hours)

Note: These numbers are not for water ordering.

Mareeba
Burdekin
Emerald
Blackwater pipeline
Bundaberg and Lower Mary
Biloela pipelines
Biloela River 
Collinsville
Kenya and Woleebee Pipelines
Moranbah
Eton