Contact

Contact Us

Customer enquiries

Phone: 13 15 89
Monday to Friday 8.30am–4.30pm

Email: customersupport@sunwater.com.au

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Brisbane head office

Green Square North
Level 9, 515 St Pauls Terrace
Fortitude Valley, Queensland 4006

Email: brisbane@sunwater.com.au

Phone: (07) 3120 0000
Fax: (07) 3120 0260

International callers can phone +61 7 3120 0000 Monday to Friday 8.30am–4.30pm AEST. For details regarding the locations of our regional offices, please click here.


Media enquiries

For all media enquiries including media requests for access to Sunwater owned-assets, please contact

Sunwater Media team

Phone: +61 7 3120 0047
Email: media@sunwater.com.au


Emergency operational contacts (out of hours)

Note: These numbers are not for water ordering.

Mareeba(07) 4086 3101
Burdekin0429 518 871
Emerald(07) 4995 5212
Blackwater pipeline(07) 4995 5212
Bundaberg and Lower Mary0407 698 504
Biloela pipelines(07) 4995 5207
Biloela River(07) 4995 5208
Collinsville(07) 4785 6973
Kenya and Woleebee Pipelines(07) 4579 2401
Moranbah(07) 4816 7519
Eton(07) 4964 3043