Mutchilba residents advised to boil drinking water

Update 2 – Saturday, 30 December 2023, 2:13pm

UPDATE 2 – SATURDAY 30 DECEMBER 2023 AT 2:00PM

MUTCHILBA BOIL WATER ALERT LIFTED

Tap water in Mutchilba is now safe for drinking, preparing food, showering and bathing, washing dishes and clothes, and flushing toilets.

Residents should flush out affected water from the pipes in their homes.

Sunwater has worked closely with Queensland Health to resolve the situation as quickly as possible. Sunwater will continue to closely monitor the situation.

Residents are asked to share this notice with neighbours and friends.

For more information, please contact Andrew Cooper on 0491 834 481.

For general enquiries, please contact customer support on 13 15 89 or at customersupport@sunwater.com.au (Monday-Friday 8.30am-4.30pm).

Update 1 – Friday, 22 December 2023, 1:11pm

Sunwater advises all residents in the Mutchilba area to boil tap water used for drinking following a detection of elevated turbidity affecting the Mutchilba Water Supply as a result of inflows into Tinaroo Dam from Tropical Cyclone Jasper.

This alert applies to all residents in the Mutchilba area who receive drinking water from the Mutchilba WTP from 22 December 2023.

Sunwater is working closely with Queensland Health to resolve the situation and undertaking corrective actions at the water treatment plant to reduce turbidity to acceptable levels.

The boil water alert will stay in effect until Sunwater and Queensland Health are confident there is no longer a public health concern. Regular updates will be provided.

Consuming unboiled drinking water could lead to illness, especially for vulnerable people (e.g. those who are very young, elderly or those with weak immune systems). If you believe the water has made you sick, contact 13 HEALTH (13 43 25 84), your local doctor or hospital and advise them of your concerns.

People should use cooled boiled water or bottled water for:

·      drinking

·      brushing teeth

·      preparing and cooking foods

·      washing raw foods such as fruit and vegetables

·      preparing beverages and making ice

·      preparing baby formula

·      sponge-bathing infants

Unboiled drinking water can be used for:

·      showering and bathing other than infants (but minimise water in the mouth)

·      washing dishes by hand or in a dishwasher

·      washing clothes

·      flushing toilets

People should bring drinking water to a rolling boil and then allow water to cool before using it or storing it in a clean, closed container for later use.

Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil. 

Residents are urged to share this alert with neighbours and friends.

For more information, please contact Andrew Cooper on 0491 834 481.