Boil water notice | Clare township

Update 2 – Friday 14 October 2022, 9:00am

The Clare township boil water alert which took effect on Thursday 6 October 2022 day has now been lifted and water quality levels are back within the normal range.  

Residents of and visitors are no longer required to boil their water for drinking purposes. 

Update 1 – Friday 7 October 2022, 3:33pm

This alert applies from the evening of Thursday 6 October 2022 to all residents of Clare township who receive drinking water from the Clare Water Supply.

Update to the existing drinking water advisory:
Sunwater issued a ‘Do not consume alert’ this morning for the Clare Water Supply. Following successful corrective actions undertaken this morning and subsequent improvements to the water quality, the ‘Do not consume alert’ has now been lowered to a ‘Boil water alert’ while work continues to further improve water quality. This means that showering can occur (but minimise water in the mouth) and cooled boiled tap water can be used for drinking, as per the guidance below.

Sunwater advises all residents to boil their tap water used for drinking following an issue identified at the Clare Water supply which has resulted in water being produced with an elevated turbidity level (which may have resulted in a cloudiness of the water).

No contaminants of direct health concern have been detected, however Sunwater has notified the office of the water supply regulator and has taken the step of issuing this notice as a precaution to reduce the risk of potential illness.

Sunwater is undertaking a series of actions to investigate and rectify the cause of the issue. The boil water alert will stay in effect until Sunwater is confident there is no longer a public health concern. Sunwater will provide an update if a change occurs.

Consuming unboiled drinking water could lead to illness, especially for vulnerable people (e.g. those who are very young, elderly or immune compromised). If you are concerned about your health contact 13 HEALTH (13 43 25 84), your local doctor or local hospital and advise them of your concerns.

People should use cooled boiled water or bottled water for drinking; brushing teeth; washing and preparing food or beverages; preparing baby formula; making ice and bathing infants.

Unboiled drinking water can be used for showering and bathing other than infants (but minimise water in the mouth); washing dishes by hand or in a dishwasher, provided dishes are air-dried; washing clothes and flushing toilets.

People should bring drinking water to a boil and then allow water to cool before using it or storing it in a clean, closed container for later use. Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.

Residents are urged to share this alert with neighbours and friends.

If you have any further concerns, please contact the Sunwater site office on 07 4790 8902.

This alert applies from Thursday 6 October 2022 to all residents of Clare township who receive drinking water from the Clare Water Supply.

Sunwater advises all residents not to consume tap water used for drinking following an issue identified at the Clare Water supply which has resulted in water being produced with an elevated turbidity level (which may have resulted in a cloudiness of the water).

Residents are also advised to limit showering if possible while the corrective actions are undertaken. An update will be provided to inform when use of the water supply for showering can resume. 

No contaminants of direct health concern have been detected, however Sunwater has notified the office of the water supply regulator and has taken the step of issuing this alert as a precaution to reduce the risk of potential illness.

Sunwater is undertaking a series of actions to investigate and rectify the cause of the issue. The do not consume alert will stay in effect until Sunwater is confident there is no longer a public health concern. Sunwater will provide an update if a change occurs.

Consuming drinking water during this alert could lead to illness, especially for vulnerable

people (e.g. those who are very young, elderly or those with weak immune systems). If you

believe the water has made you sick, contact 13 HEALTH (13 43 25 84), your local doctor or

local hospital and advise them of this alert.

Sunwater will provide bottled water for affected residents. People should use bottled water for drinking; brushing teeth; washing and preparing food or beverages; preparing baby formula; making ice and bathing infants.

Residents are urged to share this alert with neighbours and friends.

If you have any further concerns, please contact the Sunwater site office on 07 4790 8902.