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Temporary transfers

Our customers benefit from water trading and can perform temporary transfers on our online customer service portal SunwaterOnline 24 hours a day.

Sunwater has appointed Waterfind to facilitate the temporary transfer of water throughout Queensland.

For your local conditions, please refer to this table.

To apply for a transfer, please complete our temporary transfer form.

Water supply schemes temporary trading strategies

Water year: 2018/2019
(as at 08.05.2019)

All volumes subject to announced allocations.

Scheme
ROP zone
External reference
Available to trader
Barker BarambahVariousVarious339
Bowen BrokenBowen Broken Zone C9/AP14988172
BundabergVariousVarious30,000
Burdekin HaughtonBurdekin Zone CVarious25,000
CunnamullaAllan Tannock Weir Storage83/AP13211120
Dawson ValleyDawson Zone I448/AP682963
Lower FitzroyFitzroy Zone A5627/AP6829187
Macintyre BrookMacintyre Brook Zone C451/AP75831,720
Nogoa MackenzieVariousVarious2,264
Pioneer RiverVarious375/AP790010,000
ProserpineProserpine Zone A51/AP20980 and 52/AP2098010,000
Upper BurnettVariousVarious3,000
Service standard for processing temporary transfers

The Council of Australian Governments (COAG) has adopted the below service standard for processing times (that is, for the approval or rejection of trades).

Service Standard
Intra-State; 90% of allocation trades processed within 5 business days

Performance against this standard reported for period: 1 July 2018 to 30 April 2019

Allocation trade (temporary trades) processing time from 1 July 2018
Performance against Service Standard
Intended Service Standard
Intra-State trades – % of trades processed within 5 business days95%90%
Number of Intra-State trades3,070 
Volume of Intra-State trades
280,749 ML
 

More information

Sunwater Customer Support
Phone: 13 15 89
Email: customersupport@sunwater.com.au