Callide Valley

Callide Valley

Scheme

Announced Allocations
High A Priority
100%
High B Priority
100%
Medium Priority
(Ground water excl. Zone 3B, 8A, 8B & 10B)
100%
Medium Priority
(Ground water Zone 3B)
90%
Medium Priority
(Ground water Zone 8A)
95%
Medium Priority
(Ground water Zone 8B)
75%
Medium Priority
(Ground water Zone 10B)
85%
Storages
Water Pricing
Fees and Charges 2021-2022
Fees and Charges 2020-2021
Fees and Charges 2019-2020

Scheme information

About

The Callide Valley Scheme draws water from Callide and Kroombit Dams. It supports major industry in the Banana Shire including coal mining, beef production, power generation, dryland cropping and irrigation cropping.

How the scheme works
  • Water is released from Callide and Kroombit Dams to downstream controlling structures where it filters into underlying aquifers. The majority of water supplied comes from these aquifers
  • Irrigation water is supplied from groundwater reserves in the valley.
Water uses
  • Irrigation
  • Urban water supply for Biloela
  • Industrial water for businesses located in the Callide Valley including Callide Power Station.

Scheme Management

The Callide Valley Water Supply Scheme Resource Operations Licence (ROL) published here requires Sunwater to operate in accordance with an operations manual that is approved by the Department of Natural Resources, Mines and Energy. The operations manual states rules for the operation of infrastructure associated with the Callide Valley scheme as well as water sharing rules and seasonal water assignment (temporary trade) rules.

The Callide Valley Water Supply Scheme ROL Operations Manual was issued in June 2018 and amended May 2019.

Sunwater aims to achieve the efficient delivery of water to customers in the Callide Valley scheme that best meets their needs.  To manage this water delivery, arrangements for taking of water within the Scheme have been developed in consultation with its Irrigator Advisory Committee.

Taking water from the scheme

The water ordering system assists Sunwater in delivering water to its customers in an efficient and timely way, enabling them to plan and manage their water use.

Before taking any water, customers should place a water order so that Sunwater can release sufficient water and minimise losses.

Customers who take water without ordering may reduce Sunwater’s ability to supply customers who have ordered according to the above requirements.

To place an order

Customers can place their orders via:

Further information about ordering water is detailed in Callide Valley’s Rules and Targets.

Stopping or restricting supply

Sunwater may suspend or restrict supply in a number of circumstances, including:

  • during maintenance of Sunwater’s assets
  • during a peak demand period, when rosters or rations may apply
  • when the demand for water is so small it is impractical to supply it
  • when there is a need to make special releases to maximise efficiency at times of limited supply
  • during rain shutdown
  • infrastructure limitations which make delivery impractical
  • if supply could cause Sunwater to break the law
  • when operating under special notices or regulations issued by the Department of Natural Resources and Mines {e.g. Water Amendment Regulation (No.3) 2006}.

Weather events and emergency shutdowns

Sunwater asks that customers notify their duty Water Officer [Link to contacts page], as soon as possible, of any rain event or other circumstances that substantially lessens their water requirements. When wide spread general rain exceeds 40 mm in a day over the Callide Valley Water Supply Scheme, the duty Water Officer may shut the system down.

Customers are also asked to cancel orders if they no longer require ordered water.

For more information contact

If you experience an equipment or power failure emergency, please give immediate notice to Sunwater by calling Sunwater Customer Support on 13 15 89 (24 hours a day, 7 days a week).

Callide Valley’s Irrigator Advisory Committee

The Callide Valley Irrigator Advisory Committee is a group of irrigators within the scheme that have been elected by irrigation customers to represent their interests in relation to scheme operations and water supply issues and improvements with Sunwater.

The committee:

  • provides advice and recommendations to Sunwater regarding scheme operational issues
  • represents the interests of the broader irrigator base in respect of Sunwater’s ongoing operation of the water supply scheme
  • provides a mechanism for Sunwater and its customers to raise and discuss matters of mutual interest in relation to the management of the physical aspects of the scheme and customer relationship issues.
  • work collaboratively with Sunwater to identify and introduce new approaches and improvements to water management.
Committee members
NamePositionRepresentative Area/Section
Ray WilkieCommittee MemberSurface Water
Fiona PittCommittee Member3B Benefited
David SnellCommittee Member5 Benefited
Ken BauerCommittee Member7 Benefited
Richard FairleyCommittee Member8A and 8B Benefited
Jeff StringerCommittee Member10B Benefited
Duncan DownieCommittee MemberTeys Brothers

Stay up to date with the Callide Valley Irrigator Advisory Committee.

Announced Allocations

Water Year: 2021/2022
High A priority 100%
High B priority: 100%
Section 3A Medium priority: 100%
Section 3B Medium priority: 90%
Section 5 Medium priority: 100%
Section 7 Medium priority: 100%
Section 8A Medium priority: 95%
Section 8B Medium priority: 75%
Section 10B Medium priority: 85%

Announced Allocations effective 1 July 2021, and will be applicable until revised and communicated by Sunwater.

2020/2021 to 2021/2022 Carryover Parameters – Cap 1,500 ML with 42.22% pro rata and 20.00% loss factor. For more information about the scheme’s carryover conditions click here.

For information regarding Groundwater Monitoring Bores please refer to our latest report.

Customers are advised to obtain information about their remaining water allocation balance by accessing SunwaterOnline.

For more information or enquiries, phone 13 15 89 or email customersupport@sunwater.com.au.

Monthly Account Balances for water stored in Callide Dam
MonthCallide (ML)CS Energy (ML)Callide Power Management (ML)
30.06.202125,55310561928
31.07.202125,4139461842
31.08.202124,7578481757
30.09.202124,1699421797

For information regarding Groundwater Monitoring bores, please refer to our latest report.

History of Announced Allocations
Callide Valley

AA history

Download

Service and Performance Plans

Sunwater prepares an annual Service and Performance Plan (S&PP) for each irrigation service contract area. S&PPs replace the former annual Network Service Plans and annual Performance Reports.
For further information about this service, please visit the Service and Performance Plan page.

Callide Bulk Supply

2022 Service and Performance Plan

Download
Callide Bulk Supply

2021 Service and Performance Plan

Download
Callide Bulk Supply

2020 Network Service Plan

Download

Scheme news

End of water year newsletter

2020-2021

Download

End of water year newsletter

2019-2020

Download

Scheme history

The Sunwater operations team on a site visit to Callide Power Station

Callide Valley Water Supply Scheme

The scheme is the lifeblood of the region, not only supplying water to the Callide power station and other heavy industries in the Banana Shire such as coal-mining, but also urban water for Biloela. Releases from Callide Dam are utilised to replenish groundwater aquifers in the benefitted area from which Callide Valley’s primary producers draw irrigation supplies.

The scheme started life in 1965 when the Callide Dam was built to meet the needs of the new power station on the nearby Callide coalfields, also completed that year.

Although the original power plant ceased operation in the late 1990s — replaced by two newer generators — it was retrofitted in 2014 for a two-year trial of global significance, successfully showing emerging carbon-capture technology could lower emissions at coal-fired power stations.