Glenlyon Dam – Boil water alert

Update 3 – Friday 14 July 2023, 6:00pm

The Glenlyon Dam ‘Boil Water Alert’ which took effect on Friday 19 May 2023 has now been lifted.

Residents and visitors are no longer required to boil their water for drinking purposes.

Update 2 – Friday, 19 May 2023, 5:52pm

This alert applies from the evening of Friday 19 May 2023 to all residents and visitors who receive drinking water from the Glenlyon Dam Water Supply.

Sunwater advises all residents to boil their tap water used for drinking following an issue identified at the Glenlyon Dam water supply which has resulted in water being produced with an elevated turbidity (which may have resulted in a cloudiness of the water).

No contaminants of direct health concern have been detected, however Sunwater has notified the office of the water supply regulator and has taken the step of issuing this notice as a precaution to reduce the risk of potential illness.

Sunwater is undertaking a series of actions to investigate and rectify the cause of the issue. The boil water alert will stay in effect until Sunwater is confident there is no longer a public health concern. Sunwater will provide an update if a change occurs.

Consuming unboiled drinking water could lead to illness, especially for vulnerable people (e.g. those who are very young, elderly or immune compromised). If you are concerned about your health contact 13 HEALTH (13 43 25 84), your local doctor or local hospital and advise them of your concerns.

People should use cooled boiled water or bottled water for drinking; brushing teeth; washing and preparing food or beverages; preparing baby formula; making ice and bathing infants.

Unboiled drinking water can be used for showering and bathing other than infants (but minimise water in the mouth); washing dishes by hand or in a dishwasher, provided dishes are air-dried; washing clothes and flushing toilets.

People should bring drinking water to a boil and then allow water to cool before using it or storing it in a clean, closed container for later use. Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.

Residents are urged to share this alert with neighbours and friends.

If you have any further concerns, please contact John Buda (Storage Supervisor – Glenlyon Dam) on 0455 588 782.

Update 1 – Sunday, 26 February 2023, 7:38pm

This alert applies from the evening of Sunday 26 February 2023 to all residents and visitors who receive drinking water from the Glenlyon Dam Water Supply.

Sunwater advises all residents to boil their tap water used for drinking following an issue identified at the Glenlyon Dam water supply which has resulted in water being produced with an elevated turbidity (which may have resulted in a cloudiness of the water).

No contaminants of direct health concern have been detected, however Sunwater has notified the office of the water supply regulator and has taken the step of issuing this notice as a precaution to reduce the risk of potential illness.

Sunwater is undertaking a series of actions to investigate and rectify the cause of the issue. The boil water alert will stay in effect until Sunwater is confident there is no longer a public health concern. Sunwater will provide an update if a change occurs.

Consuming unboiled drinking water could lead to illness, especially for vulnerable people (e.g. those who are very young, elderly or immune compromised). If you are concerned about your health contact 13 HEALTH (13 43 25 84), your local doctor or local hospital and advise them of your concerns.

People should use cooled boiled water or bottled water for drinking; brushing teeth; washing and preparing food or beverages; preparing baby formula; making ice and bathing infants.

Unboiled drinking water can be used for showering and bathing other than infants (but minimise water in the mouth); washing dishes by hand or in a dishwasher, provided dishes are air-dried; washing clothes and flushing toilets.

People should bring drinking water to a boil and then allow water to cool before using it or storing it in a clean, closed container for later use. Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.

Residents are urged to share this alert with neighbours and friends.

If you have any further concerns, please contact John Buda (Storage Supervisor – Glenlyon Dam) on 0455 588 782.