Sunwater enters an Enforceable Undertaking with the Fair Work Ombudsman

Sunwater has admitted to the Fair Work Ombudsman (FWO) that it contravened the Fair Work Act 2009 (Cth) by failing to pay some employees in accordance with the SunWater 2015-2018 Enterprise Agreement (the EA) and its predecessor industrial agreements. These underpayments arose as a result of Sunwater incorrectly determining that some Individual Employment Contract employees were not covered by the EA or its predecessor industrial agreements. The underpayments span the period from 2006 to 2020.

Sunwater has now entered into an Enforceable Undertaking with the FWO to ensure its ongoing compliance with Commonwealth workplace laws.

Sunwater will, as a result of the Enforceable Undertaking, commit to undertake a number of activities to ensure its ongoing compliance such as, conducting two independent audits.

Sunwater expresses its sincerest regrets and apologises for these contraventions.

If you worked for Sunwater and have queries or questions relating to your employment, please contact either:

  • The hotline being operated by independent third party McGrathNicol on 1800 325 001. This hotline can be contacted on a confidential basis or at; or
  • Sunwater directly through our non-confidential enquiry line on

Alternatively, anyone can contact the FWO via or on 13 13 94.

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