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Subdivision or amalgamation of water allocation

Important Information: To subdivide or amalgamate a Water Allocation it is necessary for the Water Allocation Holder to apply to the Department for a “Dealing Certificate”.

Required documents to commence must be provided by the Solicitor/Customer:

Required documents to complete must be provided by the Solicitor/Customer:

  • Copy of Registration Confirmation Statement/s (RCS) issued by the Department.

All required documentation can be sent to Sunwater via the preferred method of email or alternatively post.

Email: customersupport@sunwater.com.au

Post: Customer Support, Sunwater Limited, PO Box 15536, CITY EAST QLD 4001

Steps — Commence Subdivision or Amalgamation

  1. Solicitor/Customer lodges the Subdivision or Amalgamation request with the Department
  2. Department supplies Solicitor/Customer with a Dealing Certificate
  3. Sunwater receives the application form and required documents to commence from Solicitor/Customer
  4. We will assess the application and review the documents and the customer’s water accounts
  5. If further information or direction is required, Sunwater emails a Request for Further Information to Solicitor/Customer for a response (e.g. payment of outstanding account)
  6. Sunwater receives the additional information from Solicitor/Customer
  7. We will issue by post the Notice to Registrar (NTR) to Solicitor/Customer

Steps — Complete Subdivision or Amalgamation

  1. Solicitor/Customer is to provide Sunwater with a copy of the Registration Confirmation Statement/s (RCS) for the new subdivided or amalgamated water allocation/s
  2. We will issue by email the self-executing Water Supply Contract to Solicitor/Customer, this does not need to be signed and returned to Sunwater
  3. On receipt of the Registration Confirmation Statement/s (RCS), Sunwater will complete the changes in its system.

Response Time by Sunwater

Our aim is to complete all applications efficiently and within an acceptable time frame. The following is a guide on our response times:

  • Issue of a Notice to Registrar: 2 business days from receipt of the Dealing Certificate
  • Issue self-executing Water Supply Contract: 5 business days from receipt of the Registration Confirmation Statement/s.

Application Fee

Currently, no fee is applicable for Subdivision or Amalgamation applications.