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Boil water alert | Clare township

Posted on by app_community

Update 1 – Wednesday, 26 November 2025, 8:07pm

Clare residents and visitors advised to boil drinking water  

Sunwater advises all residents and visitors at Clare to boil tap water used for drinking following a detection of elevated turbidity affecting the Clare potable water supply. 

This alert applies to all residents and visitors to the Clare township from 26 November 2025.

Sunwater is working closely with Queensland Health to resolve the situation. 

Sunwater is undertaking corrective actions at the water treatment plant to reduce turbidity to acceptable levels. Bottled water will be provided if required, available for collection from the Sunwater office. 

The boil water alert will stay in effect until Sunwater and Queensland Health are confident there is no public health concern. Regular updates will be provided. 

Consuming unboiled drinking water could lead to illness, especially for vulnerable people e.g. those who are very young, elderly or those with weak immune systems. If you believe the water has made you sick, contact 13 HEALTH (13 43 25 84), your local doctor or hospital and advise them of your concerns. 

People should use cooled boiled water or bottled water for: 

  • drinking 
  • brushing teeth 
  • preparing and cooking foods 
  • washing raw foods such as fruit and vegetables 
  • preparing beverages and making ice 
  • preparing baby formula 
  • sponge-bathing infants 

Unboiled drinking water can be used for: 

  • showering and bathing other than infants (but minimise water in the mouth)  
  • washing dishes by hand or in a dishwasher 
  • washing clothes 
  • flushing toilets  

People should bring drinking water to a rolling boil and then allow water to cool before using it or storing it in a clean, closed container for later use.  

Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.   

Residents are urged to share this alert with neighbours and visitors. 

For enquiries, please contact customer support on 13 15 89, Monday – Friday between 8:30am – 4:30pm; or email customersupport@sunwater.com.au