Customer engagement

Irrigation Price Review

Sunwater is developing a customer engagement plan for the Irrigation Price Review (IPR4), which will help inform irrigation prices from 1 July 2029 to 30 June 2033. The proposal is expected to be submitted to the Queensland Competition Authority (QCA) in late 2027.

Customer engagement

We are seeking your feedback to help us develop a customer engagement plan for the Irrigation Price Review. Over the coming months, we will engage with customers and peak body representative groups to better understand the outcomes they value, identify any other matters to consider in our pricing proposal, and ensure they know about and can take part in the review process.

We want to make sure you get the information you need in an easy-to-understand format. Register your details to make sure you receive regular updates and invitations to information sessions. You can also let us know how you would like to receive information and which topics you’re most interested in.

Upcoming webinars

Sunwater is hosting a series of webinars to share the latest information on the upcoming irrigation price review. We will provide an overview of the review process and talk about how we will engage with you.

Introduction to irrigation pricing

Wednesday 2 September 20262.00pm – 3.00pmRegister now
Thursday 3 September 202610.00am – 11.00amRegister now
Tuesday 8 September 20265.00pm – 6.00pmRegister now

Insurance strategies at Sunwater: Balancing risk and cost

October 2026Register your interest

Energy management at Sunwater: Balancing cost and reliability

November 2026Register your interest