13 15 89
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Customer enquiries

Phone: 13 15 89
Monday to Friday 8.30am–4.30pm


Brisbane head office

Green Square North
Level 9, 515 St Pauls Terrace
Fortitude Valley, Queensland 4006

Phone: 07 3120 0000
Fax: 07 3120 0260

International callers can phone +61 7 3120 0000 Monday to Friday 8.30am–4.30pm AEST

For details regarding the locations of our regional offices, please click here.


Media enquiries

For all media enquiries including media requests for access to Sunwater owned-assets, please contact

Sunwater Media team

Phone: +61 7 3120 0047
Email: media@sunwater.com.au


Emergency operational contacts (out of hours)

Note: These numbers are not for water ordering.

Mareeba                                                   07 4086 3101
Burdekin                                                  0429 518 871
Emerald                                                   07 49879890
Bundaberg and Lower Mary                0407 698 504
Biloela pipelines                                     07 4995 5207
Biloela River                                            07 4995 5208
Collinsville                                               07 4785 6973 
Kenya and Woleebee Pipelines           07 4579 2401
Moranbah                                                07 4816 7519
Eton                                                          07 4964 3043
Emerald                                                   07 4982 4311


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