Burdekin Falls Dam | Potable water – ‘Do Not Consume’ advice

Update 2 – Friday, 2 August 2024, 11:56am

Effective immediately, tap water from the Burdekin Falls Dam water treatment plant can now be safely used for drinking, preparing food, showering and bathing, washing dishes and clothes, and flushing toilets. Residents should flush out affected water from the pipes in their homes. More information here: bit.ly/RecandSafety. For general enquiries, please contact customer support on 13 15 89 or at customersupport@sunwater.com.au (Monday-Friday 8:30am-4:30pm).

Update 1 – Wednesday, 31 July 2024, 9:32am

Sunwater is currently investigating an issue with the water treatment plant at the Burdekin Falls Dam. While there is no immediate concern over the quality of the water being produced, as a precaution, Sunwater advises that bottled water only should be consumed until further notice.

If you require bottled water, please see the operations staff at the Burdekin Falls Dam office.

A further update will be provided once the potable water supply can be used.