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Short Term Supply

Privacy Collection Statement

SunWater collects and uses your personal information to provide services and information to its customers, for its business operations and to comply with the law. Our Privacy Policy (which includes our Credit Reporting Policy) tells you how we usually collect, use and disclose your personal information, credit information and credit eligibility information and how you can ask for access to it or seek correction of it. Our Privacy Policy also contains information about how you can make a complaint and how we will deal with such a complaint.

If you would like further information about our privacy policies or practices, please contact our Privacy Contact Officer using the contact details below.

Information Services
Level 10/179 Turbot Street
Brisbane, Queensland 4000
PO Box 15536, City East, Queensland 4002
Phone: +61 7 3120 0000
Fax: +61 7 3120 0260


* Fields are compulsory, other fields are optional.


Note: The Short Term Supply term can only be until the end of the current water year. If the requirement is for a longer period then another application will need to be lodged at the beginning of the next water year once the announced allocation has been approved and the water available is known.

Below are the steps for the Application

Step 1 – You supply us with the required details

Step 2 – We assess the Application and the availability of the proposed volume (Note: if you require an offtake to be installed to take the water we will need 6 weeks notice)

Step 3 – If the water is available we will send you a partially completed Application Form for your attention

Step 4 – You send us the completed Application Form and a Purchase Order number

Step 5 – We will send you an invoice payable within 7 days and Approval to take the water

Step 6 – You pay invoice (If not paid within 7 days than Approval to Take will be withdrawn until paid in full)


SunWater Customer enquiries 13 15 89
SunWaterOnline enquiries 13 15 89
SunWater Office and International Caller enquiries +61 7 3120 0000 Monday to Friday 8am – 5pm AEST