Contact Us
Information request and feedback form
Customer enquiries
Phone: 13 15 89
Live chat: sunwater.com.au
Email: customersupport@sunwater.com.au
Brisbane head office
Green Square North
Level 9, 515 St Pauls Terrace
Fortitude Valley, Queensland 4006
Phone: (07) 3120 0000
Fax: (07) 3036 6482
International callers can phone +61 7 3120 0000 Monday to Friday 8.30am–4.30pm AEST. For details regarding the locations of our regional offices, please click here.
Media enquiries
For all media enquiries including media requests for access to Sunwater owned-assets, please contact:
Sunwater Media team
Phone: +61 7 3120 0047
Email: media@sunwater.com.au
Community enquiries
For all community-related enquiries, please contact: community@sunwater.com.au
Phone: 13 15 89
Property enquiries
For all property-related enquiries, please contact: property@sunwater.com.au
Phone: 13 15 89
Emergency operational contacts (out of hours)
Note: These numbers are not for water ordering.
Mareeba | (07) 4086 3101 |
Burdekin | 0429 518 871 |
Emerald | (07) 4995 5212 |
Blackwater pipeline | (07) 4995 5212 |
Bundaberg and Lower Mary | 0407 698 504 |
Biloela pipelines | (07) 4995 5207 |
Biloela River | (07) 4995 5208 |
Collinsville | (07) 4785 6973 |
Kenya and Woleebee Pipelines | (07) 4579 2401 |
Moranbah | (07) 4816 7519 |