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Lower Mary Customer Advisory Board

Sunwater has established a Customer Advisory Board to capitalise on the learnings of the recent LMA process and build a collaborative partnership between Sunwater, customers and stakeholders regarding the medium and longer-term strategic and sustainable management of the Lower Mary scheme.

The Board’s objectives are to:

  • improve water security for irrigators and the scheme
  • facilitate genuine customer engagement
  • ensure transparency in decision-making and information flow
  • provide a scheme-specific focus, recognising the unique regional value of each scheme and the importance of the scheme to the local economy and community
  • foster relationships and understanding between SunWater, scheme customers and local stakeholders
  • increase understanding of, and ability to adapt to, industry drivers in terms of water use
  • enable effective input and examination by customers and stakeholders to strategic planning and decision-making processes in relation to the scheme
  • provide a commercial focus and recommend ways to improve the financial viability of the scheme to ensure its long-term sustainability.

The membership and functioning of the CAB is governed by the CAB Terms of Reference.