Due to recent rainfall and inflows into Paradise Dam, the allocation for medium priority customers has been raised from 82 to 100 per cent.
Water from the dam is also being made available for irrigators and other users at no charge from Thursday, February 13.
Sunwater started releasing water from the dam this week after it reached 42 per cent capacity.
As part this process water will be transferred to downstream storages, Ned Churchward Weir and Ben Anderson Barrage.
Maintaining the dam at this level will allow for essential work to strengthen the dam and improve community safety.
“We understand the importance of water security to the region so that is why we want to maximise the productive use of the water that must be released,” said Sunwater Chairman Leith Boully.
“The increase in water allocations will provide some certainty to customers for the next four-and-a-half months. They have the option to reserve their allocation, while accessing the water available at no charge.
“Announced allocations for 2020-21 will be confirmed in July, although we can say high priority water customers will have 100 per cent of their allocation.”
Sunwater is currently assessing a shortlist of candidates to conduct the essential works to lower the spillway.
It is expected a proponent will be announced in March, with contractors on site in April and work commencing on the spillway in May.
“Sunwater has an obligation to retain a reduced supply level in the dam to facilitate work on the dam’s spillway as soon as possible,” Ms Boully said.
“We will continue to review weather forecasts, monitor inflows and release water as required for the duration of the work.”
“While the dam is safe in normal and current forecast weather conditions, if we were to experience a weather event similar to record flooding in 2013, the dam may fail.”
Normal scheme operations will provide access to the released water.
Isis and Bundaberg area farmers who don’t normally have access to Paradise Dam water are also able to use the water being released in addition to their normal supply.
Water is also available for Sunwater customers from outside the Bundaberg Water Supply Scheme and anyone who is not a current customer.
There is also the potential to release water into nearby unsupplemented streams and watercourses.
“Anyone wanting to take advantage of the water available should contact Sunwater to find out how they can best access it at their location,” Ms Boully said.
“Sunwater is working with customers, water users, industry groups and government and is committed to ensuring the maximum level of water availability while the works are undertaken,” Ms Boully said.
To find out more details about suitable locations and how best to access the water, people should contact Sunwater on 13 15 89.
Sunwater Media Team
Phone: 07 3120 0047