Registration
Welcome to SunWaterOnline Registration
To register for a SunWaterOnline account you need to be a customer of SunWater or an authorised representative of a customer.
SunWaterOnline provides customers with the ability to register all customer accounts under one login ID and password. Relevant Account Holders will need to authorise access where applicable.
Before you begin the SunWaterOnline registration process, please ensure you have:
- an active email account (Make sure you know the address for your account)
- a copy of a recent water statement, for customer and water account information
- a computer with Internet access that meets the minimum access requirements of:
- 128K RAM – minimum (256K – recommended)
- P3 processor – minimum (P4 – recommended)
- 700Mhz processor speed – minimum (1GB – recommended)
- 20GB hard disk – minimum (30GB – recommended)
- 28kbps modem speed – minimum (56kbps – recommended)
- Internet Explorer Version 5 – minimum
- Adobe Acrobat Reader
- a printer
To assist you in registering for SunWaterOnline, download and print the simple step-by-step guide to SunWaterOnline registration located below, then begin the registration process.
If you need assistance at any point with registering for SunWaterOnline, please call our SunWaterOnline Support Team on 1800 005 929 between 8:30am and 5:00pm weekdays.
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Step By Step Guide
(PDF format 32KB)
Note: Documents supplied in PDF format require Adobe® Reader® to be installed on your computer. This software is provided by Adobe for free.

Guest Access is available if you are interested in accessing SunWaterOnline to view detailed water storage information.
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